Sales enablement:
o Position Mimecast’s solutions as business benefit relevant to the audience and/or decision makers (CIO’s, CTO’s, CISOs, CFO’s, Technical Teams and Sales people)
o Meaningful and impactful Technical and Product demonstrations
o Achieve trusted technical advisor status within all customer engagements (especially with CISO and security teams)
o Identify and mitigate all technical risks associated with Mimecast implementations to improve sales closure ratios and ensure customer satisfaction;
• Build pre-sales competencies within all Mimecast and Channel Partner sales teams
• Relationship building and networking
• Superior customer service
• Contribute strategically to the evolution and progression of the Sales Engineering Department within South Africa
• Contribute to Sales Engineering best practice knowledge base
• Contribute to and deepen organizational security knowledge
• Contribute to customer acquisition case studies
• Contribute to product evangelism initiatives
Essential Skills and Experience:
Within this corporate IT environment, you will be required to have:
• Demonstrable relevant experience in a reputable technology vendor or reseller;
• Solid sales enablement experience
• Technical demonstrations and presentations to customers;
• Minimum 5 years relevant working experience in a similar role
o Technical sales support or technical experience preferred
o Ability to communicate technical solutions to a business focused audience effectively.
• Proactive and self sufficient
o Flexible approach and willingness to learn new skills and disciplines
o Experience working with demanding business customers
• Ability to work with and gain input utilizing resources from multiple teams and disciplines
• Experience in dealing with customers within a pre-sales environment
• Experience in consultative selling of complex services
• Industry specific knowledge of security, email infrastructure, email security and cloud-computing;
o Well-versed in Microsoft-based infrastructures;
o Well-versed in security landscape;
o Experience with the design, management and maintenance of typical business email systems, including:
▪ Microsoft Exchange (ideal)
▪ Office 365 (preferably)
▪ Google G-Suite (optional)
• Extensive understanding of email archiving solutions and archiving business drivers
• Understanding of spam, viruses, email security and Internet based threats
• Familiarity with networking and security technologies and services
• Strong security technologies background will be preferable.
Qualifications:
• Bachelor’s Degree preferred
• B-Tech: IT or similar
• MCSE, MCITP or equivalent
• CISSP or equivalent certification preferred, but not essential